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[FAQ
Forum Index » » Client Installation Issues (Hardware/Drivers) » » damn it
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 Author damn it
VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-15 16:22   
...now i went throu nearly every connection problem that has been posted here ... updater freezes either with the mirror message or with the local catalog message ... or i cant connect and have to try later .....

the only thing that is missing ARE YOUR SOLUTIONS =((

i tried everything ... reinstalling ... rebooting comp in every situation... defraggin
...updating network card drivers, waiting for a few hours to let the frozen windows update ..... =(

i would be Very thankful for any try to help me =/

[ This Message was edited by: VSX-Raptor on 2004-06-15 16:24 ]
_________________


c0ld
Midshipman

Joined: June 24, 2003
Posts: 342
From: UK
Posted: 2004-06-15 19:43   
Quote:
...updating network card drivers,



If you are on a network, chances are you have either a sofware or hardware firewall getting in the way. You'll have to find out how to forward the correct ports.
_________________


VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-16 09:53   
...i got a sw fw bt i tried to launch the game with shut down fw already so thats not the problem.
_________________


Scotty
Grand Admiral

Joined: May 26, 2004
Posts: 813
Posted: 2004-06-16 10:11   
do you have the newest DX version?

also turn off you fire wall and see if it works then. If it does you have a firewall issue


_________________


  Email Scotty
VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-16 10:27   
...well as i already said .. i tried turning off fw already and im using dx 9.0b
_________________


Ceridan
Cadet

Joined: May 24, 2003
Posts: 608
From: Canada
Posted: 2004-06-16 10:38   
check if the Generic Internet Connection Firewall is active, If so deactivate it(its the worst thing on a comp)

Then could you tell me what router you are using?(the compagnie and the router name plz)
_________________
-1st Rear Admiral Ceridan

stuck in Univercity limbo

VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-16 10:44   
the router is Netgear Cable/DSL Web Safe Router Gateway RP614v2

but connecting to the internet without router doesnt show any changes .... so its not the router i guess ....

how do i switch off this generic fw ? or where do i find it ?
_________________


HaVoX
Fleet Admiral

Joined: September 07, 2003
Posts: 269
From: Florida whoo hoo
Posted: 2004-06-16 12:04   
if you see me in the lobby whisper to me do u live in the states?

_________________


  Email HaVoX
VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-16 12:50   
...no im living in germany ... and i dont have access to the lobby .. when i click at LOBBY in the game im getting the problems i discribed ....

[ This Message was edited by: VSX-Raptor on 2004-06-17 13:19 ]
_________________


VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-17 13:44   
....ok ... current status is :
when i select LOBBY or TUTORIAL from the game screen .. i either get a window with a line :

" loading local catalog"

or

"connecting to 'mirror-server.palestar.com : 9100"

... in both cases this screen freezes ..... i already left it over night ... nothing happened ..... when i close the connection i get the message" could not connect .... bla" ..... so it seems i Do have access to the server but something hinders the program to run properly ..... HMMMMMM
=(



[ This Message was edited by: VSX-Raptor on 2004-06-17 13:48 ]
_________________


Tael
2nd Rear Admiral
Palestar


Joined: July 03, 2002
Posts: 3697
From: San Francisco Bay Area
Posted: 2004-06-17 13:49   
Post System Specs, Processor, Memory, Network, Video Card info.

Also explain your home environment, your PC sharing an internet connection through another device with other computers?

DSL, Cable, Dial-up

What OS are you running

What software and what hardware firewalls and routers are you using.
_________________


  Email Tael
VSX-Raptor
Cadet

Joined: June 12, 2004
Posts: 29
Posted: 2004-06-17 14:11   
ok :

VAIO Computer
hardware:
Intel Pentium 4 2.53 ghz
~512 mb ram
~80 gb total hd
GeForce4 Ti 4200
onboard sound device
Agere Systems AC'79 modem (not using)
Realtek RTL8139/810x Family Fast Ethernet NIC
Asus CD-S400/A (cd rom)
Toshiba DVD-Rom SD-R5002

software:
windows xp home edition 5.1
t-dsl driver

connection :
t-dsl (t-online / telekom) (speed about 400kb/s)
dsl-modem:
TELEDAT 300 LAN
router:
Netgear DSL/Cable Web Safe Router RP614v2

2 comps are sharing the internet connection over this router ....

my firewall is Sygate Personal Firewall 5.5
but i tried connecting without fw and router and same problems came up
..did i forget anything ?


_________________


Pope
Fleet Admiral

Joined: June 11, 2002
Posts: 2449
From: World of tomorrow
Posted: 2004-06-17 16:26   
Even at the risk of being totally NOT helpful...

Quote:

VAIO Computer
windows xp home edition 5.1
t-dsl driver
t-dsl (t-online / telekom) (speed about 400kb/s)
TELEDAT 300 LAN
Netgear DSL/Cable Web Safe Router RP614v2
my firewall is Sygate Personal Firewall 5.5



Ehehehhheh... You made my day

_________________


Tael
2nd Rear Admiral
Palestar


Joined: July 03, 2002
Posts: 3697
From: San Francisco Bay Area
Posted: 2004-06-17 16:45   
Verify that the Windows XP built in firewall is disabled...

Click Start, Settings, Control Panel, Network Settings

Select Local Area Connection

The last tab will state weither or not you wish to use the MS Firewall or not, uncheck to disable it.
_________________


  Email Tael
Sc0tTn
Cadet

Joined: February 26, 2004
Posts: 206
From: Mackay Queensland
Posted: 2004-06-17 19:08   
I have the same problem except my pc doesn't freeze.

I've done a Dx diagnostic and have the file but I dont want to put reams of text on this thread so if it is needed plz tell me.

System Information
------------------
Time of this report: 6/18/2004, 10:03:43
Machine name: PC
Operating System: Windows 98 (4.10, Build 2222) A
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 256MB RAM
Page File: 148MB used, 1232MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 4.09.0000.0902 32bit

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file nvdisp.drv is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). Current drivers tested for a WHQL logo are only available on Windows ME, Windows 2000, and Windows XP. New Windows 98 drivers are no longer tested for WHQL logos.
Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 MX 440 with AGP8X
Manufacturer: NVIDIA
Chip type:
DAC type:
Device Key: EnumPCIVEN_10DE&DEV_0181&SUBSYS_2924107D&REV_A200800
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit)(default refresh rate)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nvdisp.drv
Driver Version: 4.14.0010.5304 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/26/2003 14:43:00, 125760 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: *vdd
Mini VDD: nvmini.vxd
Mini VDD Date: , 0 bytes
Device Identifier: {D7B71E3E-42C1-11CF-7567-2E0903C2C935}
Vendor ID: 0x10DE
Device ID: 0x0181
SubSys ID: 0x2924107D
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run





DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.09.0000.0900)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.09.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.09.0000.0900)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.09.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: PPP Adapter. -
DirectPlay8 Modem Service Provider: Conexant SoftK56 Data,Fax,Voice
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 Serial Service Provider: COM3


Also have registry info is you need that

[ This Message was edited by: Scottn on 2004-06-17 19:12 ]
_________________


  Email Sc0tTn
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