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Admiral Xanatos
Joined: January 12, 2010 Posts: 2
| Posted: 2010-01-19 20:54  
Hi everyone. I have been playing Darkspace for a while now and have a few acounts that I made up for myself that I don't need anymore and was hoping that you (the admins/mods of Darkspace) could delete them? (I have multiple accounts simply for the good ol' fun of goofing off).
Loginname: Xylus
Username: Ghost Squadron
User ID: 193439
Loginname: Lord Xylus
Username: Blaggard
User ID: 196881
Loginname: Admiral Xanatos
Username: Mr. Toot
User ID: 196700
Thanks a bunch!
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Doran Chief Marshal Galactic Navy
Joined: March 29, 2003 Posts: 4032 From: The Gideon Unit
| Posted: 2010-01-19 21:15  
as policy, we dont delete user accounts, with a very rare few exceptions
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Admiral Xanatos
Joined: January 12, 2010 Posts: 2
| Posted: 2010-01-20 16:47  
Not to sound pushy or anything, but I would think that someone would delete old accounts that are not going to be used anymore. Respectfully, what is the purpose in leaving old accounts up that are abandoned and the users do not want them anymore? [ This Message was edited by: Mr. Toot on 2010-01-20 16:48 ]
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Mr Black Grand Admiral Palestar
Joined: September 20, 2003 Posts: 486 From: Gaifenland
| Posted: 2010-01-20 18:03  
Sadly, there are various reasons. Some of them are legal concerns, especially with regards to where transactions have occurred and a legal requirement to retain that information. And others are because it's necessary for our own internal security measures and procedures, which I am not at liberty to discuss.
Therefore, inactive accounts will not be deleted.
I am sorry.
[ This Message was edited by: Mr Black on 2010-01-20 18:04 ]
_________________ \\r\\n DarkSpace Administrator - \\r\\n drafell@palestar.com
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Sixkiller Marshal Courageous Elite Commandos
Joined: May 11, 2005 Posts: 1786 From: Netherlands
| Posted: 2010-01-20 18:07  
Quote:
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On 2010-01-20 18:03, Mr Black wrote:
[...] And others are because it's necessary for our own internal security measures and procedures, which I am not at liberty to discuss.
[...]
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Yeah, right, thats one way to say that you just dont want to do it:P I highly doubt that deleting an account would compromise any security feature you guys have:p
You could just say that there is no easy way other then to get in the database and do it manual. And you dont want to. (incorrectly deleting the stuff could, ofcourse, lead to some failures in the database)
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Tael 2nd Rear Admiral Palestar
Joined: July 03, 2002 Posts: 3697 From: San Francisco Bay Area
| Posted: 2010-01-20 19:19  
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On 2010-01-20 18:07, Sixkiller wrote:
Yeah, right, thats one way to say that you just dont want to do it:P I highly doubt that deleting an account would compromise any security feature you guys have:p
You could just say that there is no easy way other then to get in the database and do it manual. And you dont want to. (incorrectly deleting the stuff could, ofcourse, lead to some failures in the database)
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Now now Sixkiller, no reason to Troll...
We are required to keep all accounts that have subscription history as a matter of business records. This is required by US law.
As stated above though, internal processes mandate that we retain all accounts and no longer delete any. It doesnt break anything if we do, though I find it rather annoying to go through old threads and read "Account Deleted". Breaks the historical archives of the game and community.
We use to purge old accounts after one year of activity but with people periodically returning to check out the game after patches and updates we started getting complaints about someones account being purged. So we listened and now no longer purge accounts.
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